Privacy Policy

At ERP Equations (“we”, “us”, or “our”), accessible from erpequations.com, the privacy of our visitors and clients is one of our top priorities. This Privacy Policy describes the types of information we collect and how we use, protect, and share that information.

1. Information We Collect

We may collect personal and non-personal information through the various ways you interact with our website and services.

  • Personal information you voluntarily provide, such as your name, email address, phone number, company name, and job title — typically when you fill out a contact form, request a consultation, or email us.
  • Correspondence and project details you share when engaging us for NetSuite implementation, customization, data migration, or consulting services.
  • Usage data collected automatically, such as your IP address, browser type, device information, pages visited, and referring URLs.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Responding to your inquiries and providing the NetSuite services you request.
  • Sending updates, proposals, invoices, and service-related communications.
  • Improving our website, services, content, and overall user experience.
  • Analyzing usage trends and measuring the effectiveness of our marketing efforts.
  • Complying with legal obligations and protecting our rights and property.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

  • With trusted service providers and tools that help us operate our business (e.g., hosting, analytics, email), under appropriate confidentiality obligations.
  • With technology providers, such as Oracle NetSuite, strictly as required to deliver the services you have engaged us for.
  • When required by law, court order, or to protect our legal rights and interests.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and analytics tags) to track activity on our website and store certain information. Cookies help us recognize your browser, remember your preferences, and understand how the site is used.

You can choose to disable cookies through your browser settings. Note that some features of the website may not function properly if cookies are disabled.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Client project data is retained according to the terms of our service engagement.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, update, or request deletion of your data, and to opt out of certain processing. To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

Our website and services are intended for businesses and professionals. We do not knowingly collect personal information from children under the age of 16. If you believe we have collected such information, please contact us so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically to stay informed.

Contact Us

If you have any questions about this Privacy Policy, please reach out to us at Info@erpequations.com.